Every feature request.
Every upvote.
In plain sight.
No backroom spreadsheets. No lost Slack threads. Just raw customer signal organized into a board your product team checks before sprint planning.
Bulk CSV export for all feedback
Need to pull everything into our data warehouse weekly.
Slack notification on status change
Ping #product-updates when a card moves to Planned.
Custom roadmap embed for public pages
Let us embed a read-only board on our help center.
Merge duplicate feature requests
Combine votes from identical submissions automatically.
Per-segment vote weighting
Enterprise customers' votes count 3× in priority score.
API webhooks for status changes
POST to our endpoint whenever a card status updates.
Start your free board
of churned users had requested a feature already on the roadmap — ProductBoard, 2024
Your customers are screaming. You can't hear them over the noise.
Feedback dies in Intercom tags nobody reads, Slack threads that scroll out of sight by Tuesday, and quarterly surveys with 8% response rates. By the time a pattern surfaces in your data, three competitors have already shipped it. Pulse captures every signal the moment it's sent — from any source — and surfaces it in one searchable, voteable board your entire team can see.
“Before Pulse I had a Notion doc, a Slack channel, and a Jira backlog that all said different things. My team was flying blind on every sprint.”
Feedback sources → unified signal
of PMs admit they prioritize based on the loudest customer, not the most common request — Amplitude, 2023
Gut feel is not a roadmap. Votes are.
When your biggest customer calls, their feature request gets a JIRA ticket and a promise. When your 400 smaller customers want the same thing, nobody notices because nobody counted. Pulse's weighted voting surfaces what the majority actually needs — and lets you filter by segment, ARR, or plan tier so enterprise voices don't drown out your ICP.
“We were shipping for our noisiest account and ignoring 300 customers who wanted the same CSV export. Pulse showed us in the first week.”
Priority score
Votes
average annual cost of shipping features customers didn't ask for — Gartner, 2023
Shipping the wrong thing is expensive. Shipping nothing is worse.
Every sprint cycle, engineering burns two weeks on a feature that moves NPS by zero because the PM who scoped it was guessing. Pulse closes the loop: when a card moves from Planned to In Progress, every voter gets notified. When it ships, they get the changelog. You stop guessing and start executing against evidence — with a paper trail that proves product decisions to your board.
“We cut our shipped-but-unused feature rate from 40% to 11% in two quarters. That's four engineers redirected to work that actually matters.”
Status pipeline
Avg. time to ship
18 days
vs. 47 days industry avg.
average NPS lift after 6 months of shipping top-voted features — Pulse customer data, 2025
NPS is a lagging indicator. Votes are a leading one.
By the time your NPS drops, the damage is done — customers already churned, reviews already written. Pulse makes dissatisfaction visible before it becomes departure. Track vote velocity as a leading signal: when requests for a feature spike 3× in two weeks, you know before the churn report does. And when you ship it, watch the NPS recover in real time.
“I stopped looking at NPS as a report card. Now I look at vote velocity in Pulse as a warning system. Churn dropped 22% the quarter we started acting on it.”
NPS after shipping top-voted features
NPS Aug
+22
NPS Jan
+67
product teams use Pulse as their single source of customer truth
PMs who read every Canny post at midnight switched to Pulse.
Because Pulse doesn't just collect — it organizes, scores, and notifies. Your most engaged customers become co-creators, not complainers. Your CS team stops saying 'I'll pass that along' and starts linking Pulse cards directly in Intercom. And your sprint planning stops starting with 'what should we build?' and starts with 'which of these 12 top-voted items fits this sprint?'
“I used to read every Canny post at midnight to feel like I knew what customers wanted. Now Pulse does that for me, with vote counts and segment breakdowns. I sleep better.”
Trusted by product teams at
Natasha Oyelaran
Head of Product, Retool
“We killed our Notion feedback doc in week one. Pulse replaced three tools.”
Your customers are waiting
Pin the index card.
Start the board.
The next sprint planning meeting is in days. Your customers already know what to build. Pulse puts it on the wall.